Terms of service
TERMS OF SERVICE
Genesis Natural Hair Care
This website is operated by Genesis Natural Hair Care. Throughout the site, the terms “we”, “us” and “our” refer to Genesis Natural Hair Care. By accessing or using our website, you agree to be bound by the following Terms of Service.
1. ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or have given consent for a minor to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.
3. PRODUCTS & SERVICES
All products are handcrafted in small batches using botanical ingredients.
We strive to ensure that product descriptions, images, and pricing are accurate; however, we do not guarantee that all information is completely error-free.
We reserve the right to modify or discontinue any product at any time without notice.
4. PRICING & PAYMENTS
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change pricing at any time without notice.
Payments must be completed at checkout before orders are processed.
5. SHIPPING
Shipping times and delivery estimates are outlined in our Shipping Policy.
Genesis Natural Hair Care is not responsible for delays caused by shipping carriers or customs processes.
Customers are responsible for any international duties, taxes, or import fees.
6. RETURNS & REFUNDS
Returns and refunds are handled in accordance with our Refund Policy.
Due to the nature of our products, we may not accept returns on opened or used items unless faulty.
7. PRODUCT USE & DISCLAIMER
Our products are designed for cosmetic use only.
They are not intended to diagnose, treat, cure, or prevent any medical condition.
Results may vary depending on individual hair and scalp conditions.
Customers are advised to perform a patch test before use.
Discontinue use if irritation occurs.
8. ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current.
Content is provided for general information and should not be relied upon as the sole basis for decision-making.
9. THIRD-PARTY SERVICES
Certain services may be provided by third parties (e.g. payment gateways, shipping providers).
We are not responsible for the content or practices of third-party services.
10. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
11. LIMITATION OF LIABILITY
Genesis Natural Hair Care shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
12. CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time.
It is your responsibility to review this page periodically.
13. GOVERNING LAW
These Terms of Service are governed by the laws of Australia.
14. CONTACT INFORMATION
Genesis Natural Hair Care
Australia
Email: genesisnaturalhaircare04@gmail.com
Website: genesisnaturalhaircare.com.au
Thank you for choosing Genesis Natural Hair Care.
"Your Hair Is Our Concern"